State Farm® Insurance Agent Diana Larson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carla Fettig
August 22, 2025
5
out of
5
rating by Carla Fettig
"We have had good service with State Farm and Diane Larsen . We don’t have any complaints they are very nice and try to work with you ."
We responded:
"Carla, I'm so glad you were happy with your experience in my office. Thanks for your business! - Diana "
Ellen Dunklee
August 8, 2025
5
out of
5
rating by Ellen Dunklee
"Fast reliable service. Very helpful person who answered phone."
We responded:
"Ellen, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Diana"
Sandy Lipp
August 7, 2025
5
out of
5
rating by Sandy Lipp
"Randi gave me quotes for my homeowners and auto. She was very helpful and answered my questions. She was very informative and took her time. Worked different quotes to meet my needs. Awesome customer service."
We responded:
"We are so happy that Randi was able to assist you with your auto and homeowners insurance, Sandy! Randi strives to provide you with the insurance you need at a value you deserve and great customer care! Thank you for this wonderful review. We truly appreciate your kind words!"
Jessica Patterson
August 7, 2025
5
out of
5
rating by Jessica Patterson
"We’ve been with Diana Larson for years with our Auto and Home Insurance and wouldn’t go anywhere else! She and her staff are all great!"
We responded:
"Jessica, wow! Thank you so much for this 5 star review and taking the time to leave such an excellent review! We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime."
Kristin Lee
August 7, 2025
5
out of
5
rating by Kristin Lee
"Tawny is extremely helpful and always prompt. My experience with her has always been five ⭐️"
We responded:
"Thank you, Kristin, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Marian Baker
August 7, 2025
5
out of
5
rating by Marian Baker
"We have been happy in our association with Diana Larson Agency-State Farm Insurance. We have had an opportunity to be assisted by their agents and we are impressed by their outstanding customer service."
We responded:
"Thank you, Marian! I'm glad to hear that you've been satisfied with our service and that our team has made a positive impression. We appreciate your kind words and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Mike Hyland
August 2, 2025
5
out of
5
rating by Mike Hyland
"Your office was very helpful. Thank you very much. Kristen was great to work with."
We responded:
"Thank you, Mike! I'm happy to hear that our office was able to assist you effectively. Kristen will be delighted to know you appreciated her help. If you have any more questions or need further assistance, feel free to reach out anytime!"
Amanda Major
July 30, 2025
5
out of
5
rating by Amanda Major
"I always get the best service and care from Diana Larson's team!"
We responded:
"Amanda, I am so grateful to have such a terrific team behind me each day! It was our pleasure helping with your insurance! - Diana "
Stacie Naomi
July 26, 2025
5
out of
5
rating by Stacie Naomi
"Tawni made a very disappointing situation turn into something not so bad. Plus she's sweet & nice to chat with. State Farm has all the angles covered so that I could get my car fixed as quickly as possible and have rental transportation in the mean time♡🙏🏼"
We responded:
"Thank you, Stacie Naomi! I'm happy to hear that Tawni was able to assist you and make the situation better. It's great to know that our team could support you with your car repair and rental needs. If there's anything else we can do for you, just let us know!"
Wesley House
July 18, 2025
5
out of
5
rating by Wesley House
"Always a good experience. Great customer service. Recommend highly."
We responded:
"Wesley, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Diana"
Chris Ochs
July 18, 2025
5
out of
5
rating by Chris Ochs
"Always great service."
We responded:
"Thank you, Chris! I'm happy to know you're satisfied with our service. We’re here to help with any of your insurance needs!"
Bryon Heiser
July 17, 2025
5
out of
5
rating by Bryon Heiser
"Tawni had great service and was quick to fix another insurance company’s problem. Super easy to work with and made the whole process very smooth and easy! Well done, Tawni!"
We responded:
"Thank you for your review, Bryon! I'm happy to hear that Tawni provided excellent service and efficiently resolved the issue. We strive to make the process as smooth as possible for our customers. Let us know if there's anything else we can assist you with!"
Alan Hahn
July 17, 2025
5
out of
5
rating by Alan Hahn
"Great service!, five stars for Kristene. Thank you!⁰"
We responded:
"Thank you, Alan! I'm happy you enjoyed the service. If you ever have any questions or need assistance, feel free to reach out."
Nellie Anselmi
July 17, 2025
5
out of
5
rating by Nellie Anselmi
"Tawni has been a great help the last couple times I have called."
We responded:
"Nellie, we appreciate the five stars! - Diana"
Annie Plain Bull
July 3, 2025
5
out of
5
rating by Annie Plain Bull
"Very understanding and helpful."
We responded:
"Annie, thank you so much for the fantastic review! I'm happy that you had a positive experience with our office. Your support means a lot to us. If you ever need any further assistance, please don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Neil Johnson
July 2, 2025
5
out of
5
rating by Neil Johnson
"The lady helping me today was polite and pleasant she answered all of my questions."
We responded:
"Neil, we appreciate your five stars! - Diana"
Mariah B
July 2, 2025
5
out of
5
rating by Mariah B
"Absolutely love this office. Tawni was super helpful & is so kind anytime I call."
We responded:
"Thank you, Mariah! I'm happy to hear that you love our office and that Tawni has been so helpful and kind. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Debbie Gammon
July 1, 2025
5
out of
5
rating by Debbie Gammon
"Super fast super friendly. Thank you"
We responded:
"Thank you for the five star review, Debbie! My team and I appreciate it. - Diana "
Michele Glock
July 1, 2025
5
out of
5
rating by Michele Glock
"Randi is awesome and knowedgefull obout insurance. Zhe gets the job done asap! I love having her as my agent."
We responded:
"Thank you for your review, Michele! I'm delighted to hear that Randi has been so helpful and knowledgeable in assisting you with your insurance needs. We appreciate your trust in us and are always here to support you. Let us know if there's anything else we can do for you!"
Constance Macaraeg
June 29, 2025
5
out of
5
rating by Constance Macaraeg
"Nice professional agents and office"
We responded:
"Constance, I'm so glad you were happy with your experience in my office. Thanks for your business! - Diana "
Patricia Rolfson
June 25, 2025
5
out of
5
rating by Patricia Rolfson
"Very good experience, service and pays attention to customer needs. Randi Henderson (our insurance lady at this office) has been exceptional and has taken care of our family for years with our insurance business. Would recommend Diana Larson SF. Great group!"
We responded:
"Patricia, Thank you for your wonderful compliment of Randi and our team! We strive to do our best in every customer contact!"
Hollis K
June 25, 2025
5
out of
5
rating by Hollis K
"I so appreciate the service I received from Randi at the State Farm office in Billings. She contacted me so quickly, and was so helpful. She answered all of my questions regarding moving my coverage to MT. Just one less thing to worry about during the moving process. Much appreciated and thanks!"
We responded:
"Thank you for your review, Hollis! I'm happy to hear that Randi was able to assist you promptly and make your move to Montana a bit easier. We’re always here to help with any questions or needs you might have in the future. Thanks for choosing us!"
Marilyn Gone
June 24, 2025
5
out of
5
rating by Marilyn Gone
"Tawni is awesome! She makes me feel like I'm an old friend and always responds quickly to any questions that I have. I did not want to go to her office to do my insurance review so she accommodated me with a video get together. It was just like I was there in person! Thanks for all you do Tawni...great customer service!"
We responded:
"Marilyn, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Diana"
Lynne Zieske
June 21, 2025
5
out of
5
rating by Lynne Zieske
"Kristine called me INSTANTLY after filling out a request for a quote. I think she suspected I was at work, did the quote super fast, I got pulled away so she emailed everything to me. She answered my phone calls about random questions, without hesitation, a sign of competency. And, she got me in the next day to sign up, according to my schedule, AND, only took 30 minutes. She even called my other insurance agency to help cancel my plan.It was all so efficient, organized, and could not have been a better experience, exactly what I’m looking for."
We responded:
"Thank you for sharing your experience, Lynne! I'm happy to hear that Kristine provided such efficient and organized service. It's great to know she was able to assist you promptly and accommodate your schedule. We’re always here to help with any questions or future needs!"
Jamie Bladecki
June 20, 2025
5
out of
5
rating by Jamie Bladecki
"Tawni was great! She was able to get our policies started quickly with great rates!"
We responded:
"Thank you, Jamie! I'm happy to hear that Tawni was able to assist you efficiently and provide great rates. We appreciate your feedback and are here for any other insurance needs you may have. Let us know if there's anything else we can do for you!"