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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Schanz

Karen Schanz

December 4, 2024

5  out of  5
rating by Karen Schanz
"Does a great job and is very helpful when i call.. just keeping track of me is a full time job!"
We responded:
"Karen, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Diana"
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Joseph Ordower

December 4, 2024

5  out of  5
rating by Joseph Ordower
"I was having issues paying my insurance on line. Called the office, and Tawni was great at getting the policy paid, very polite, professional. Thank you Tawni"
We responded:
"Joseph, thank you for sharing your experience! I'm glad Tawni was able to assist you with your online payment issue. Her professionalism and politeness are truly valued in our office. If you need any further assistance, don't hesitate to reach out."
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Melissa Bertolino

December 3, 2024

5  out of  5
rating by Melissa Bertolino
"Very personable and knowledgeable. Randi is definitely my go to for all my insurance questions and needs!"
We responded:
"Melissa, thank you for your kind words! We're happy to know that Randi has been able to assist you with your insurance needs. Your trust in our team means a lot. If you have any more questions or need further assistance, we're always here to help!"
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Sheri Leys

December 3, 2024

5  out of  5
rating by Sheri Leys
"I sent a request for a change in deductible quote on my auto insurance and Tawni got back to me promptly and adjusted my policy."
We responded:
"Sheri, thank you for your fantastic review! I'm glad Tawni was able to assist you quickly and adjust your policy as requested. We appreciate your trust in our team and are always here to help with any future needs."
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Matthew Vodopich

December 3, 2024

5  out of  5
rating by Matthew Vodopich
"These gals have been outstanding overtime I call! I'll never even look at another insurance company! Thank you so much!"
We responded:
"Matthew, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing. - Diana "
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Lynn

November 26, 2024

5  out of  5
rating by Lynn
"Randi helped us today with a healthcare policy and was friendly and efficient as always. We are very pleased with all the services we have received from Diana Larson’s office."
We responded:
"Thank you, Lynn! I'm happy to hear that Randi was able to assist you efficiently and with a friendly touch. Our office is grateful for your continued trust in our services. If you need anything else, we're always here to help!"
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Nancy Jacobs

November 26, 2024

5  out of  5
rating by Nancy Jacobs
"Tawni was amazing, she helped us with moving our insurance from one state to another."
We responded:
"Nancy, thank you for the wonderful review! I'm happy to hear that Tawni was able to assist you with your insurance move. We appreciate your trust in us and are always here for any future needs!"
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Michael Jamieson

November 26, 2024

5  out of  5
rating by Michael Jamieson
"Great service and coverage. Made sure I had the best policy for my situation."
We responded:
"Michael, thank you for your wonderful review! I'm glad we could provide you with great service and the right coverage for your needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Craig Benedict

November 23, 2024

5  out of  5
rating by Craig Benedict
"Thanks for your reliable service. Sometimes when something happens in life, I still say out loud to myself, like a good neighbor State farm is there. I love how easy it is to communicate everything from paying my bill to making a claim."
We responded:
"Craig, thank you for your kind words and for being a valued part of our State Farm family! I'm glad to know that our service has made things easier for you, from paying bills to making claims. Your trust and satisfaction mean a lot to us. If you ever need anything, our office is always here to help!"
Profile photo of Gayle Tadday

Gayle Tadday

November 23, 2024

5  out of  5
rating by Gayle Tadday
"Wonderful service."
We responded:
"Gayle, thank you for your wonderful review! We’re happy you had a great experience with our service. If you ever need anything in the future, our office is here to help!"
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Drew moody

November 22, 2024

5  out of  5
rating by Drew moody
"Always friendly and prompt! Thank you !"
We responded:
"Drew, thank you for your kind words! I'm glad to know that our team’s friendliness and prompt service have made a positive impact on your experience. We appreciate your support and look forward to assisting you with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Melesa Hggins

November 22, 2024

5  out of  5
rating by Melesa Hggins
"I love everyone that works in Diana Karson’s Statefarm office they are all so helpful. Randi was so on top of everything during my call today and she called me right back with a few questions she had to get me all set up. Friendly, quick services."
We responded:
"Melesa, Thank you so much for your wonderful review! I'm glad to hear that you had such a positive experience with our team. Randi is indeed fantastic at ensuring everything is handled promptly and efficiently. Your kind words about our friendly and quick service mean a lot to us. If you ever need further assistance, don't hesitate to reach out! - Diana Larson - State Farm Insurance Agent, Billings, MT"
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CalculatinGenius

November 22, 2024

5  out of  5
rating by CalculatinGenius
"Quick, helpful and great attitude. I would recommend."
We responded:
"Thank you for your wonderful review! I'm glad you found our service quick and helpful. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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George Assink

November 21, 2024

5  out of  5
rating by George Assink
"Excellent service."
We responded:
"George, thank you for the fantastic rating! I'm so glad you're satisfied with our service. If you ever need any further assistance, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Jonnetta Sjostrom

November 21, 2024

5  out of  5
rating by Jonnetta Sjostrom
"Randi, thanks for your support and help today. It was a big load of me."
We responded:
"Jonnetta, thank you for your kind words! I'm glad she could assist you and lighten your load today. If you need anything else, feel free to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Casey Caldwell

November 21, 2024

5  out of  5
rating by Casey Caldwell
"Very helpfull and got me what I needed would recommend to anyone looking for insurance"
We responded:
"Casey, your recommendation has given my team and I so much joy. That is one of the highest compliments that we receive. Thank you! - Diana"
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Sarah Reynolds

November 21, 2024

5  out of  5
rating by Sarah Reynolds
"Thank you for great customer service Tawni!"
We responded:
"Sarah, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Diana"
Profile photo of Tim Vicars

Tim Vicars

November 19, 2024

5  out of  5
rating by Tim Vicars
"Very helpful and helped us through the headaches involved with a vehicle accident. Highly recommend! The staff is very helpful with all our insurance needs and questions"
We responded:
"Tim, I am glad we could be there when life goes right and when things go a little wrong! Thank you for the 5 star review! "
Profile photo of Mandy Reinhart

Mandy Reinhart

November 19, 2024

5  out of  5
rating by Mandy Reinhart
"Friendly and great customer service."
We responded:
"Mandy, we appreciate you and your business! - Diana"
Profile photo of Peyton Goff

Peyton Goff

November 19, 2024

5  out of  5
rating by Peyton Goff
"Very helpful and very pleasant."
We responded:
"Peyton, thank you for your kind words! I'm glad you found our service helpful and pleasant. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, feel free to reach out anytime. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Brian Haynes

November 19, 2024

5  out of  5
rating by Brian Haynes
"Expertise. Very fast, affordable and I’m certain I received the coverage needed."
We responded:
"Brian, thank you for your wonderful review! I'm glad you found our service fast and affordable. It's great to know you feel confident in the coverage you received. If you ever have any questions or need further assistance, our office is here to help. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Andrew Hayashida

November 15, 2024

5  out of  5
rating by Andrew Hayashida
"Randi kept me informed of the process and was very friendly."
We responded:
"Andrew, thank you for your wonderful review! I'm glad to hear that Randi kept you well-informed and provided friendly service. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Carla Fettig

November 14, 2024

5  out of  5
rating by Carla Fettig
"We have had good service with State Farm and Diane Larsen"
We responded:
"Carla, I'm so glad you were happy with your experience in my office. Thanks for your business! - Diana "
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Lenora Harkins

November 9, 2024

5  out of  5
rating by Lenora Harkins
"Tawni at Diana Larson State Farm Insurance has been so great to work with for the past 2 years! She’s always so helpful and very attentive. I would definitely recommend working with them! Thanks for everything!"
We responded:
"Lenora, thank you so much for your kind words! We're happy to know that Tawni has been so helpful and attentive over the past two years. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Profile photo of zeck Boyd

zeck Boyd

November 8, 2024

5  out of  5
rating by zeck Boyd
"Very responsive and always cheerful and helpful! Tawni is always prompt and willing to help out!"
We responded:
"Thank you, Zeck, for your wonderful review! I'm glad to hear that Tawni has been responsive, cheerful, and helpful. We appreciate your kind words and are happy to have her on our team. If you need any further assistance, feel free to reach out anytime. - Diana Larson - State Farm Insurance Agent, Billings, MT"