Reviews
State Farm® Agent Diana Larson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
milward tall bull
October 9, 2026
"Excellent service. I was insured in minutes and my auto policy was in my phone without visiting her office. I highly recommend Diana Larson for her professionalism. She also saved me money and a trip across town."
We responded:
"Thank you, Milward! I'm happy to hear that you appreciated the quick and convenient service. It's great to know that our professionalism made a positive impact and helped you save both time and money. If you need anything else, feel free to reach out!"
Matt Harmon
October 9, 2026
"Making the move was quick and easy. Saved me thousands on my yearly insurance premiums."
We responded:
"Matt, thank you for taking the time to leave us a review! I'm happy to hear that your move went smoothly and that you're saving on your yearly premiums. We're here to make things easy for you. Let us know if we can help with anything else!"
Valerie Jensen
October 8, 2026
"Very quickly and very efficiently answered my text and got my situation handled"
We responded:
"Valerie, thank you for taking the time to leave us a review! I'm happy to hear that we were able to address your situation quickly and efficiently. We're always here to help if anything else comes up!"
Brandon Miller
October 7, 2026
"Randi is amazing she helped me when every one else refused to! I wasn't even her client, I was the client of another agency! She still went above and beyond for me"
We responded:
"Brandon, thank you for taking the time to leave us a review! I'm so happy to hear that Randi was able to assist you when you needed it most. We always strive to go above and beyond for everyone who reaches out to us. Let us know if we can help with anything else!"
Sheri Leland
October 7, 2026
"Randi is extremely knowledgeable, articulate, and professional. She not only helped me get renter’s insurance at a great price, but made some very wise suggestions regarding personal policies, and listened intently when I voiced my concerns over poor service with a different agent. I feel like Randi can resolve any issue put in front of her and thank her so much for her great service. 👍😃"
We responded:
"Thank you, Sheri! I'm happy to hear that Randi was able to assist you with your insurance and offer valuable advice on your personal policies. It's great to know she made you feel heard and supported. We're here for you, so feel free to reach out if you need anything else!"
Rhi
October 7, 2026
"Tawni was fabulous. Switched me over with 7 vehicles and full home in about 20 mins! So simple and cheaper! Very responsive and helpful!"
We responded:
"Thank you, RhiSteph, for sharing your experience! I'm glad Tawni could assist you so efficiently with switching over your autos and home insurance. It's wonderful to know the process was simple and cost-effective. If you have any further questions or need assistance in the future, our office is here to help.
- Diana Larson - State Farm Insurance Agent, Billings, MT"
William Cody
October 7, 2026
"I worked with Tawni, she did an awesome job helping me get my state farm insurance transferred from another state she was very helpful"
We responded:
"William, thank you for taking the time to leave us a review! I'm happy to hear that Tawni was able to assist you with transferring your insurance smoothly. We appreciate your feedback and are here if you need anything else!"
Danny Ogg
October 6, 2026
"Awesome Staff Awesome Rates! Very easy to deal with."
We responded:
"Thank you, Danny! I'm happy to hear you found our team awesome and our rates competitive. We strive to make everything as easy as possible for you. Let us know if we can help with anything else!"
Shirley Haidle
September 24, 2026
"Tawni was great to work with and I appreciate her time and help getting me signed with State Farm again!"
We responded:
"Shirley, I'm glad to hear that Tawni was able to assist you effectively and make your experience with us a positive one. We're happy to have you back with State Farm. Feel free to reach out if you need anything else!"
BJ & JJ Adventures
September 17, 2026
"Tawni has been great at Diana Larson state Farm. She has answered all my questions and is quick to respond. Thx for all your help. And good prices."
We responded:
"Thank you! I'm happy to know that Tawni has been able to assist you effectively and promptly. It's wonderful to hear that you're satisfied with the service and pricing. If you have any more questions or need further assistance, feel free to reach out anytime."
Laura Sannar
September 16, 2026
"Randi was so helpful! Great customer service! We had a quote and were covered for renters insurance after a short phone call. It was so easy!"
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that Randi provided you with such helpful service and made the process of getting renters insurance easy for you. We appreciate your support!"
Tammy Monser
September 16, 2026
"Tawny made switching car insurance an informative and pleasant experience. As I have never done this before, and felt fairly awkward about it, Tawny addressing my ignorant questions with patience, helpful answers, and a pleasant demeanor was greatly appreciated by me."
We responded:
"Thank you, Tammy! I'm glad to hear that Tawni made your switch to our insurance smooth and informative. It's important to us that you feel comfortable and supported throughout the process. We're here for you, so feel free to reach out if you need anything else!"
Dayleen Eiselein
September 9, 2026
"I worked with Tawni to get homeowners insurance. She was great about getting everything processed very quickly. Highly recommend!"
We responded:
"Dayleen, thank you for taking the time to leave us a review! I'm happy to hear that Tawni was able to assist you efficiently with your insurance. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Stuart Neil
August 18, 2026
"Knowledgeable and experienced. Communicates information to ensure a smooth transition and looks for the best rates for her clients. Highly recommended."
We responded:
"Stuart, thank you for taking the time to leave us a review! I'm happy to hear that you found our communication and efforts to find the best rates helpful. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Frankie Sosa
August 8, 2026
"I got good professional, polite service from Diana's team, and they were so patient with me when I had to go look at the mileage. The service was awsome, and I got a good reasonable quote."
We responded:
"Frankie, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and polite. We always aim to be patient and provide reasonable quotes. Let us know if we can help with anything else!"
Jayme Wilder
August 6, 2026
"Randi was incredibly helpful in finding me the insurance coverage I needed. She made the process quick and easy, and found me a better rate than I’d been able to find on my own. I really appreciated her knowledge, responsiveness, and willingness to help. I highly recommend."
We responded:
"Thank you, Jayme! I'm so glad to hear that Randi was able to assist you in finding the right coverage and a great rate. We appreciate your recommendation and are happy to have been able to make the process smooth for you. Feel free to reach out if you need anything else!"
Sky Morgan
August 5, 2026
"I just love Diana Larson State Farm Insurance. Not only are there wonderful insurance company to have your auto insurance through. I also have pet insurance through them, which is really awesome and makes me not have to worry about my little Fur, baby. This is an amazing insurance company, and I would recommend them to anyone who's looking for honest. People who are willing to work with you and make it work. Definitely a 5 star operation. I would refer them to anybody."
We responded:
"Hey, Sky! Thank you so much for the thoughtful review and for trusting my office with your car and pet insurance needs. It means a lot to hear how much you value the service and support you’ve received from our office. I’m so happy we could help make caring for your fur baby a little easier as well. Your recommendation truly means a great deal to me, and I sincerely appreciate your continued support."
Amanda Delmoral
August 4, 2026
"Very helpful and made the process feel easy!"
We responded:
"Amanda, thank you for taking the time to leave us a review! I'm happy to hear that you found the process easy and helpful. We're here to make things as smooth as possible for you. Let us know if we can help with anything else!"
Dan Galloway
August 1, 2026
"I have been with State Farm for 49 years (despite not being recognized that long), Diana and her team are the best I have ever worked with. Don Zwyber (unsure of spelling) was my first State Farm agent."
We responded:
"Hey, Dan! Thank you for your incredible loyalty over the past 49 years. It means so much to me that you've trusted State Farm for so long, and I'm truly honored that you feel my team has made such a positive difference. I appreciate you remembering Don as part of your journey, and I'm grateful for the opportunity to help with your home and auto coverage. Thank you for being part of our office family!"
Taylor Karlin
August 1, 2026
"Couldn’t hear anybody at all or hold a conversation being they got new internet providers."
We responded:
"Thank you for your review, Taylor. I apologize for the difficulty you had with our phone connection. We're addressing this to improve communication. Let us know if we can help with anything else!"
Sam Hughes
July 30, 2026
"Great service.. Professional and helpful and knowledgeable
. Twani Hill was great.."
We responded:
"Sam, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and helpful. Tawni is indeed a great asset to our team. We're always here if you need anything else!"
Donna Wagner
July 27, 2026
"Always inform."
We responded:
"Donna, I'm glad to know you feel well-informed with our services. We're always here to help if you need anything else!"
Susan Franke
July 25, 2026
"Thanks for the quick service!"
We responded:
"Susan, thank you for taking the time to leave us a review! I'm happy to hear that you appreciated our quick service. We're always here to help if you need anything else!"
Jerimy Callantine
July 21, 2026
"This has been a great experience.And I can do ask for a better insurance company for my home."
We responded:
"Jerimy, thank you for taking the time to leave us a review! I'm happy to hear that you've had a great experience with our office. We're here to make sure you have the best coverage for your insurance needs. Let us know if we can help with anything else!"
Jayson Bearcrane
July 17, 2026
"Very fast, professional, friendly, and knowledgeable sevice! Thank you!
Extremely friendly!"
We responded:
"Jayson, thank you for your wonderful review! I'm glad you found our service fast, professional, friendly, and knowledgeable. Your feedback means a lot to us. If you ever need anything else, feel free to reach out.
- Diana Larson - State Farm Insurance Agent, Billings, MT"