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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca VanTassell

Rebecca VanTassell

May 1, 2026

5  out of  5
rating by Rebecca VanTassell
"I'd give her 6 stars if I could!"
We responded:
"Thank you, Rebecca! I'm so happy to know you had such a positive experience. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Jory Ouldhouse

May 1, 2026

5  out of  5
rating by Jory Ouldhouse
"Service was fast and very informative and helpful."
We responded:
"Thank you, Jory! We're glad to hear that you had a great experience with our team! - Diana"
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Nicole Kostelecky

April 25, 2026

5  out of  5
rating by Nicole Kostelecky
"Great"
We responded:
"Thank you, Nicole! I'm happy to know you had a great experience with our office. If you ever need anything else, feel free to reach out!"
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Jason Rose

April 23, 2026

5  out of  5
rating by Jason Rose
"Tawni is always awesome in helping out and goes the extra mile. Great customer service!!!"
We responded:
"Thank you, Jason! I'm happy to hear that Tawni consistently provides excellent service and goes above and beyond for you. We appreciate your feedback and are here for any of your insurance needs. Thanks for choosing us!"
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Emily Turco

April 22, 2026

5  out of  5
rating by Emily Turco
"Diana Larson‘s office is the best. They always happy to help with anything I need. The customer service is top notch the employees are always kind and polite I will never go anywhere else."
We responded:
"Emily, thank you so much for your kind words about our team! They work hard to deliver 5 star customer service!"
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Kevin

April 18, 2026

5  out of  5
rating by Kevin
"Tawni did a great job getting my wife and I the best possible coverage on our residence and the new garage! Would definitely recommend her to anyone who needs help with insurance!"
We responded:
"Thank you, Kevin! I'm happy to hear that Tawni was able to assist you and your wife with securing excellent coverage for your residence and new garage. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Lisa Morris-Doerge

April 16, 2026

5  out of  5
rating by Lisa Morris-Doerge
"𝓐𝓵𝔀𝓪𝔂𝓼 𝓯𝓻𝓲𝓮𝓷𝓭𝓵𝔂 𝓪𝓷𝓭 𝓱𝓮𝓵𝓹𝓯𝓾𝓵"
We responded:
"Thank you, Lisa! I'm glad to hear that you find our team friendly and helpful. We’re committed to providing the best service possible. Let us know if there's anything else we can assist you with!"
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Kim Svihovec

April 15, 2026

5  out of  5
rating by Kim Svihovec
"Always very helpful and polite."
We responded:
"Thank you, Kim! I'm happy to know you find our team helpful and polite. We appreciate your support and are here whenever you need us. Thanks for choosing us!"
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Jerry Anthony

April 14, 2026

5  out of  5
rating by Jerry Anthony
"Very polite and professional service"
We responded:
"Thank you, Jerry! I'm happy to know you found our service polite and professional. We’re here to help with any insurance needs you may have!"
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Jeff D

April 3, 2026

5  out of  5
rating by Jeff D
"Always the most helpful honest caring agent you could ask for. She was a great agent for my dad!"
We responded:
"Thank you, Jeff! I'm happy to know that you find our service helpful and caring. It's wonderful to hear that your dad had a great experience with us too. If there's anything else we can do for you, just let us know!"
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Jonathan Cousens

April 1, 2026

5  out of  5
rating by Jonathan Cousens
"I was there for 2 hours today!, I got all my vehicles and properties transferred to state farm! Very friendly and helpful!"
We responded:
"Thank you, Jonathan! I'm happy to hear that you found our team friendly and helpful during your visit. If you need anything else, feel free to reach out!"
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madison corbett

March 31, 2026

5  out of  5
rating by madison corbett
"Tawni was an absolute gem to talk to. She was kind & very informative. I am so glad i had her to switch me over!"
We responded:
"Thank you, Madison! I'm happy to hear that Tawni provided you with such a positive experience. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Kathleen Harward

March 27, 2026

5  out of  5
rating by Kathleen Harward
"Tawni was amazing! Helped us line up homeowner insurance for a new home in Billings coming from out of state. She was always quick to respond and flex with our changing closing dates and coverage details. Super kind and friendly service."
We responded:
"Thank you, Kathleen! I'm so happy to hear about your positive experience with Tawni. She truly goes above and beyond to provide kind and flexible service. We're grateful for your trust in us for your homeowner insurance needs. If there's anything else we can assist you with, just let us know!"
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kaysha lynn

March 26, 2026

5  out of  5
rating by kaysha lynn
"Randi did a great job! She was fast, efficient and friendly!"
We responded:
"Thank you, Kaysha! I'm happy to hear that Randi provided you with fast, efficient, and friendly service. Our team is dedicated to delivering the best experience possible. Let us know if there's anything else we can assist you with!"
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Sherry rakes

March 24, 2026

5  out of  5
rating by Sherry rakes
"Explained things so I could understand it. No pressure- gave me the information I requested."
We responded:
"Thank you, Sherry, for the fantastic rating! I'm glad you're satisfied with the service provided by our office. If you have any questions or need assistance in the future, please feel free to reach out."
Profile photo of Gustav Snell

Gustav Snell

March 24, 2026

5  out of  5
rating by Gustav Snell
"Randi did a really good job explaining details of the policies and the pros and cons each choice. She was very professional and focused. I would work with her again and I’d recommend her as a top tier candidate."
We responded:
"Gustav, thank you for sharing your experience with Randi! She’ll appreciate hearing that her clear explanations and focus helped you understand the different options. We appreciate your recommendation and are glad you’d choose to work with her again!"
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Ella DeBuff

March 24, 2026

5  out of  5
rating by Ella DeBuff
"Amazing!!"
We responded:
"Hey Ella! We appreciate you taking a moment to share your thoughts on your life and auto insurance experience. Thank you for your support, and we’re here whenever you need anything!"
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Janet Kelleher

March 19, 2026

5  out of  5
rating by Janet Kelleher
"Great service sent what I needed right away"
We responded:
"Thank you, Janet! I'm happy to know you had a positive experience with our office. We’re here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Curt Arney

March 19, 2026

5  out of  5
rating by Curt Arney
"Courteous and knowledgeable service"
We responded:
"Thank you, Curt! I'm happy to know you found our service courteous and knowledgeable. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Steve Lutke

Steve Lutke

March 18, 2026

5  out of  5
rating by Steve Lutke
"Tawni was fantastic to work with! We reached out for auto and home insurance policies, and she took the time to explain everything clearly and thoroughly. She spotted areas where we'd been under-insured on our current coverage—something we hadn't even realized—and provided quick, customized quotes that better protected us for less than we were paying. The entire process was hassle-free, with fast responses and no pressure. Tawni's professionalism and knowledge instilled real confidence that we have the right coverage in place. If you're looking for reliable, personalized service, this team (especially Tawni!) is top-notch. Highly recommend—5 superstars!"
We responded:
"Thank you, Steve! I'm so glad to hear that Tawni provided such excellent service and helped you find the right coverage. It's wonderful to know that her professionalism and expertise made the process smooth and reassuring for you. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Vicki Ganley

March 17, 2026

5  out of  5
rating by Vicki Ganley
"Randi you are always full of info and always helpful any time I call"
We responded:
"Thank you for your review, Vicki! I'm happy to hear that Randi has been informative and helpful whenever you reach out. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Robert Korell

Robert Korell

March 14, 2026

5  out of  5
rating by Robert Korell
"Randi She is so easy to work with. Always accommodating does fantastic job for all my insurance needs. Happy to have her as my agent."
We responded:
"Robert, thank you for your kind words! I'm glad you had a positive experience working with us. Best wishes to you and your wife as you combine your insurance needs. If you ever need any assistance, we're here to help. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Kara Dronen

March 6, 2026

5  out of  5
rating by Kara Dronen
"Reagan was very helpful and cheerful"
We responded:
"Thank you, Kara! I'm happy to hear that Raegan was helpful and cheerful during your experience with us. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Chris martin

March 5, 2026

5  out of  5
rating by Chris martin
"Diane and her team are always willing to go the extra mile to help with my families insurance needs. We highly recommend them all."
We responded:
"Hey, Chris! Thank you for the recommendation and for mentioning the reasonable price. My team and I appreciate you sharing that we take the time to help with your family’s homeowners insurance needs."
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leon mcconville

March 5, 2026

5  out of  5
rating by leon mcconville
"Raegan has been very good to deal with and made sure everything was done correctly"
We responded:
"Hey, Leon! Thank you for taking a moment to share your experience with Raegan and mentioning the reasonable price. It means a lot to hear that she was good to work with and took the time to make sure everything was done correctly."