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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesse Bachall

Jesse Bachall

March 18, 2025

5  out of  5
rating by Jesse Bachall
"Great experience and fast and easy"
We responded:
"Jesse, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! Call us anytime. - Diana"
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michelle mangini

March 14, 2025

5  out of  5
rating by michelle mangini
"Great job & wonderful customer service experience."
We responded:
"Thank you, Michelle! I'm so happy to know you had a wonderful experience with our customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Linda Bell

March 14, 2025

5  out of  5
rating by Linda Bell
"Always helpful and informed"
We responded:
"Linda, we appreciate this kind feedback! - Diana"
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Thomas Robo

March 13, 2025

5  out of  5
rating by Thomas Robo
"They are always kind very helpful and on the mark Randi is always smiling"
We responded:
"Thank you, Thomas, for your kind words and positive feedback! I'm happy to know that you find our team helpful and on point. Randi's smile and dedication are indeed wonderful assets to our office. We're grateful for your trust and look forward to assisting you with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Sidney Bushard

March 13, 2025

5  out of  5
rating by Sidney Bushard
"Easy to work with and helpful to people with little insurance knowledge."
We responded:
"Thank you, Sidney, for your wonderful feedback! I'm happy to know that you found our services easy to work with and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Bruce Burrows

March 13, 2025

5  out of  5
rating by Bruce Burrows
"Great job."
We responded:
"Thank you, Bruce! I'm happy you were satisfied with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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John Whitegrass

March 13, 2025

5  out of  5
rating by John Whitegrass
"Overall I had a good experience. Tawni was good to work with, she was very helpful."
We responded:
"Thank you, John, for the fantastic 5-star rating! I'm so happy to know that you had a positive experience with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Sharonjeet Dhillon

March 13, 2025

5  out of  5
rating by Sharonjeet Dhillon
"Kristene assisted in transferring my insurance needs for my vehicle moving in from out of state. She was very accommodating of my schedule/ time and promptly design a policy that best suited my coverage needs. I’d recommend the team!"
We responded:
"Thank you, Sharonjeet, for your wonderful feedback! I'm happy to hear that Kristene was able to assist you with your insurance needs so effectively. It's great to know that she was accommodating and helped design a policy that suited your coverage requirements. We truly appreciate your recommendation and look forward to assisting you with any future needs!"
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Chris Arneson

March 13, 2025

5  out of  5
rating by Chris Arneson
"I just want to take a few minutes and thank Tawni. She was so professional and was on top of everything quickly! They saved me quite a bit of money on insurance. I highly recommend!"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm delighted to hear that Tawni provided you with such professional and efficient service. It's fantastic that we could help you save on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Sean Garvey

March 13, 2025

5  out of  5
rating by Sean Garvey
"Excellent service. Tawni really did a lot of work to gain my confidence. Thanks for your service."
We responded:
"Sean, thank you for the wonderful review! I'm glad to hear that Tawni was able to earn your confidence with her hard work. We appreciate your trust in our service and are always here for any future needs you may have. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Darlas Owen

March 12, 2025

5  out of  5
rating by Darlas Owen
"I've had great service everytime I've called or stopped in talk about my policy. Randi is a very nice person and very knowledgeable."
We responded:
"Thank you, Darlas, for sharing your positive experience! I'm glad to know that you've consistently received great service when discussing your policy. Randi's expertise and friendly nature truly make a difference. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Dani bushman

March 12, 2025

5  out of  5
rating by Dani bushman
"Great Experience!"
We responded:
"Thank you, Dani, for sharing your positive experience! I'm happy to know you had a great time with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Peyton Goff

March 11, 2025

4  out of  5
rating by Peyton Goff
"Very helpful and very pleasant."
We responded:
"Peyton, thank you for your kind words! I'm glad you found our service helpful and pleasant. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, feel free to reach out anytime. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Jamie Klatt

March 8, 2025

5  out of  5
rating by Jamie Klatt
"Great experience! Fast service that got me answers fast and saved me a lot of money! Would highly recommend"
We responded:
"Thank you, Jamie! I'm so happy to know you had a great experience with our fast service and that we could help you save money. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Warrine LaPierre

March 7, 2025

5  out of  5
rating by Warrine LaPierre
"Randi was so nice and helpful, sorry to be leaving State Farm"
We responded:
"Thank you, Warrine, for your kind words about Randi! We're happy to hear she was able to assist you. We're sorry to see you go, but if you ever need anything in the future, don't hesitate to reach out. Best wishes!"
Profile photo of Tom Jones

Tom Jones

March 4, 2025

5  out of  5
rating by Tom Jones
"It was a good experience and helped me with better benefits and more"
We responded:
"Thank you, Tom, for sharing your positive experience! I'm glad we could assist you in finding better benefits. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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kim clawson

February 28, 2025

5  out of  5
rating by kim clawson
"The best in town, friendly and efficient"
We responded:
"Thank you, Kim, for your wonderful feedback! I'm glad to know you find our service friendly and efficient. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Kim Finneman

February 26, 2025

5  out of  5
rating by Kim Finneman
"Was such an easy change over and great customer service! Nice to have a local agent and talk face to face with. Definitely recommend!!!"
We responded:
"Thank you, Kim, for your fantastic feedback! I'm happy to hear that the transition was smooth and that you appreciated the personal touch of having a local agent. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Patrick Kraft

Patrick Kraft

February 26, 2025

5  out of  5
rating by Patrick Kraft
"Kristine was very helpful and kno in assisting me in shopping for insurance, would recommend her to anyone else who has insurance coverage needs"
We responded:
"Thank you, Patrick, for sharing your experience! I'm glad Kristine was able to assist you effectively with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Pamela Barnett

February 22, 2025

5  out of  5
rating by Pamela Barnett
"Wonderful, helpful service! Felt like I had a friend helping me 💕"
We responded:
"Pamela, I'm so happy you felt like you had a friend helping you with your insurance needs! Your kind words mean a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Olivia Grimes

February 20, 2025

5  out of  5
rating by Olivia Grimes
"Allison went above and beyond to help get us out of a very difficult situation. Thank you, Allison!"
We responded:
"Thank you, Olivia! I'm so happy to hear that Allison was able to assist you in such a meaningful way. Her dedication to helping our customers is truly commendable. If you need any further assistance, please feel free to reach out to our office."
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cason womack

February 20, 2025

5  out of  5
rating by cason womack
"great customer service!"
We responded:
"Cason, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - Diana"
Profile photo of Mandy Peigneux

Mandy Peigneux

February 20, 2025

5  out of  5
rating by Mandy Peigneux
"Tawni was extremely helpful with me getting switched over to State Farm Insurance. She was very thorough and explained everything to me. And the best part of all I will be now saving over $150.00/mth by switching. I am so greatful for all of Tawni's help."
We responded:
"Thank you, Mandy, for sharing your experience! I'm happy to hear that Tawni was able to assist you so effectively in transitioning to State Farm Insurance. It's wonderful that you're now saving money! If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Mia Graven

Mia Graven

February 19, 2025

5  out of  5
rating by Mia Graven
"She is very efficient and quick at her job while also being patient and polite."
We responded:
"Thank you, Mia, for your wonderful feedback! I'm glad to know that my efficiency and patience made a positive impact on your experience. If you have any more questions or need assistance in the future, feel free to reach out."
Profile photo of Shannon Polewchak

Shannon Polewchak

February 14, 2025

5  out of  5
rating by Shannon Polewchak
"Tania was awesome when I called for quotes on our home and cars. We reviewed the info and called Tanie back to switch our insurances with State Farm. Tanie's thorough information helped us to switch. She even helped me get my tracker set up on my car. Big Thanks to Tanie in Billings MT. Definitely recommending her to friends and family. She' amazing!!"
We responded:
"Thank you, Shannon, for sharing your experience! I'm delighted to hear that Tanie provided such thorough assistance and helped with setting up your tracker. It's wonderful to know you're recommending her to friends and family. If you have any more questions or need further assistance, feel free to reach out."