Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Lynn

Jennifer Lynn

September 16, 2025

5  out of  5
rating by Jennifer Lynn
"Tawni at Diana Larson State Farm Insurance was very helpful to me by calling to advise my auto policy was expiring and setting me up with a new policy. I really appreciated her extra efforts."
We responded:
"Thank you, Jennifer Lynn! I'm happy to hear that Tawni was able to assist you with your policy renewal. We appreciate your kind words and are grateful for your trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Doug Coen

Doug Coen

September 16, 2025

5  out of  5
rating by Doug Coen
"Randi had us in and out in just minutes. She always makes doing business at State Farm a great experience."
We responded:
"Thank you for your review, Doug! I'm happy to hear that Randi made your visit quick and enjoyable. We strive to provide a great experience every time you visit. Let us know if there's anything else we can assist you with!"
Profile photo of Hu Montana

Hu Montana

September 16, 2025

5  out of  5
rating by Hu Montana
"Excellent Service!"
We responded:
"Thank you! I'm happy to know you received excellent service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tiah Davenport

Tiah Davenport

September 16, 2025

5  out of  5
rating by Tiah Davenport
"Randi answered my question right away and made my life easier!"
We responded:
"Thank you, Tiah! I'm happy to hear that Randi was able to assist you promptly and make things easier. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Marci Kokkeler

Marci Kokkeler

September 10, 2025

5  out of  5
rating by Marci Kokkeler
"Im always happy with the rates here! I just keep adding more! 😊 They are always professional and prompt. Diana and Randi are some of the staff, I know. They are super friendly and nice to deal with. 😊 I would definitely recommend Diana Larson, State Farm Insurance in Billings."
We responded:
"Thank you, Marci! I'm glad to hear you're satisfied with our rates and service. We appreciate your kind words and are always here to help. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Carla Fettig

Carla Fettig

August 22, 2025

5  out of  5
rating by Carla Fettig
"We have had good service with State Farm and Diane Larsen . We don’t have any complaints they are very nice and try to work with you ."
We responded:
"Carla, I'm so glad you were happy with your experience in my office. Thanks for your business! - Diana "
Profile photo of Ellen Dunklee

Ellen Dunklee

August 8, 2025

5  out of  5
rating by Ellen Dunklee
"Fast reliable service. Very helpful person who answered phone."
We responded:
"Ellen, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Diana"
Profile photo of Sandy Lipp

Sandy Lipp

August 7, 2025

5  out of  5
rating by Sandy Lipp
"Randi gave me quotes for my homeowners and auto. She was very helpful and answered my questions. She was very informative and took her time. Worked different quotes to meet my needs. Awesome customer service."
We responded:
"We are so happy that Randi was able to assist you with your auto and homeowners insurance, Sandy! Randi strives to provide you with the insurance you need at a value you deserve and great customer care! Thank you for this wonderful review. We truly appreciate your kind words!"
Profile photo of Jessica Patterson

Jessica Patterson

August 7, 2025

5  out of  5
rating by Jessica Patterson
"We’ve been with Diana Larson for years with our Auto and Home Insurance and wouldn’t go anywhere else! She and her staff are all great!"
We responded:
"Jessica, wow! Thank you so much for this 5 star review and taking the time to leave such an excellent review! We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime."
Profile photo of Kristin Lee

Kristin Lee

August 7, 2025

5  out of  5
rating by Kristin Lee
"Tawny is extremely helpful and always prompt. My experience with her has always been five ⭐️"
We responded:
"Thank you, Kristin, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Marian Baker

Marian Baker

August 7, 2025

5  out of  5
rating by Marian Baker
"We have been happy in our association with Diana Larson Agency-State Farm Insurance. We have had an opportunity to be assisted by their agents and we are impressed by their outstanding customer service."
We responded:
"Thank you, Marian! I'm glad to hear that you've been satisfied with our service and that our team has made a positive impression. We appreciate your kind words and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Mike Hyland

Mike Hyland

August 2, 2025

5  out of  5
rating by Mike Hyland
"Your office was very helpful. Thank you very much. Kristen was great to work with."
We responded:
"Thank you, Mike! I'm happy to hear that our office was able to assist you effectively. Kristen will be delighted to know you appreciated her help. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Amanda Major

Amanda Major

July 30, 2025

5  out of  5
rating by Amanda Major
"I always get the best service and care from Diana Larson's team!"
We responded:
"Amanda, I am so grateful to have such a terrific team behind me each day! It was our pleasure helping with your insurance! - Diana "
Profile photo of Stacie Naomi

Stacie Naomi

July 26, 2025

5  out of  5
rating by Stacie Naomi
"Tawni made a very disappointing situation turn into something not so bad. Plus she's sweet & nice to chat with. State Farm has all the angles covered so that I could get my car fixed as quickly as possible and have rental transportation in the mean time♡🙏🏼"
We responded:
"Thank you, Stacie Naomi! I'm happy to hear that Tawni was able to assist you and make the situation better. It's great to know that our team could support you with your car repair and rental needs. If there's anything else we can do for you, just let us know!"
Profile photo of Wesley House

Wesley House

July 18, 2025

5  out of  5
rating by Wesley House
"Always a good experience. Great customer service. Recommend highly."
We responded:
"Wesley, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Diana"
Profile photo of Chris Ochs

Chris Ochs

July 18, 2025

5  out of  5
rating by Chris Ochs
"Always great service."
We responded:
"Thank you, Chris! I'm happy to know you're satisfied with our service. We’re here to help with any of your insurance needs!"
Profile photo of Bryon Heiser

Bryon Heiser

July 17, 2025

5  out of  5
rating by Bryon Heiser
"Tawni had great service and was quick to fix another insurance company’s problem. Super easy to work with and made the whole process very smooth and easy! Well done, Tawni!"
We responded:
"Thank you for your review, Bryon! I'm happy to hear that Tawni provided excellent service and efficiently resolved the issue. We strive to make the process as smooth as possible for our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Alan Hahn

Alan Hahn

July 17, 2025

5  out of  5
rating by Alan Hahn
"Great service!, five stars for Kristene. Thank you!⁰"
We responded:
"Thank you, Alan! I'm happy you enjoyed the service. If you ever have any questions or need assistance, feel free to reach out."
Profile photo of Nellie Anselmi

Nellie Anselmi

July 17, 2025

5  out of  5
rating by Nellie Anselmi
"Tawni has been a great help the last couple times I have called."
We responded:
"Nellie, we appreciate the five stars! - Diana"
Profile photo of Annie Plain Bull

Annie Plain Bull

July 3, 2025

5  out of  5
rating by Annie Plain Bull
"Very understanding and helpful."
We responded:
"Annie, thank you so much for the fantastic review! I'm happy that you had a positive experience with our office. Your support means a lot to us. If you ever need any further assistance, please don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Profile photo of Neil Johnson

Neil Johnson

July 2, 2025

5  out of  5
rating by Neil Johnson
"The lady helping me today was polite and pleasant she answered all of my questions."
We responded:
"Neil, we appreciate your five stars! - Diana"
Profile photo of Mariah B

Mariah B

July 2, 2025

5  out of  5
rating by Mariah B
"Absolutely love this office. Tawni was super helpful & is so kind anytime I call."
We responded:
"Thank you, Mariah! I'm happy to hear that you love our office and that Tawni has been so helpful and kind. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Debbie Gammon

Debbie Gammon

July 1, 2025

5  out of  5
rating by Debbie Gammon
"Super fast super friendly. Thank you"
We responded:
"Thank you for the five star review, Debbie! My team and I appreciate it. - Diana "
Profile photo of Michele Glock

Michele Glock

July 1, 2025

5  out of  5
rating by Michele Glock
"Randi is awesome and knowedgefull obout insurance. Zhe gets the job done asap! I love having her as my agent."
We responded:
"Thank you for your review, Michele! I'm delighted to hear that Randi has been so helpful and knowledgeable in assisting you with your insurance needs. We appreciate your trust in us and are always here to support you. Let us know if there's anything else we can do for you!"
Profile photo of Constance Macaraeg

Constance Macaraeg

June 29, 2025

5  out of  5
rating by Constance Macaraeg
"Nice professional agents and office"
We responded:
"Constance, I'm so glad you were happy with your experience in my office. Thanks for your business! - Diana "