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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lenora Harkins

November 9, 2024

5  out of  5
rating by Lenora Harkins
"Tawni at Diana Larson State Farm Insurance has been so great to work with for the past 2 years! She’s always so helpful and very attentive. I would definitely recommend working with them! Thanks for everything!"
We responded:
"Lenora, thank you so much for your kind words! We're happy to know that Tawni has been so helpful and attentive over the past two years. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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zeck Boyd

November 8, 2024

5  out of  5
rating by zeck Boyd
"Very responsive and always cheerful and helpful! Tawni is always prompt and willing to help out!"
We responded:
"Thank you, Zeck, for your wonderful review! I'm glad to hear that Tawni has been responsive, cheerful, and helpful. We appreciate your kind words and are happy to have her on our team. If you need any further assistance, feel free to reach out anytime. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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katie gleason

November 7, 2024

5  out of  5
rating by katie gleason
"Tawni has been amazing! She goes above and beyond to make sure I’m taken care of. I would highly recommend Diane’s office to anyone looking for the right State Farm agent. Thank you Diane you have an incredible team!"
We responded:
"Katie, thank you for your wonderful review! I'm so happy to hear that Tawni has been providing exceptional service and ensuring you feel well taken care of. Our office takes pride in having a dedicated team, and your recommendation means a lot to us. If you ever need anything in the future, we're here to help! - Diana Larson - State Farm Insurance Agent, Billings, MT"
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RhiSteph Marie

November 6, 2024

5  out of  5
rating by RhiSteph Marie
"Tawni was fabulous. Switched me over with 7 vehicles and full home in about 20 mins! So simple and cheaper!"
We responded:
"Thank you, RhiSteph, for sharing your experience! I'm glad Tawni could assist you so efficiently with switching over your autos and home insurance. It's wonderful to know the process was simple and cost-effective. If you have any further questions or need assistance in the future, our office is here to help. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Stoney Earick

November 6, 2024

5  out of  5
rating by Stoney Earick
"Been great year working with everyone at the billings office"
We responded:
"Stoney, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Diana"
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Rene B

November 2, 2024

5  out of  5
rating by Rene B
"The personal experience is so highly appreciated. The professionalism found here is seldom found these days. I would recommend Diana and her team to anyone looking for reliable and trustworthy service."
We responded:
"Rene, thank you for being such an awesome long term customer and we hope to continue our partnership for years to come."
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Pam Henderson

November 2, 2024

5  out of  5
rating by Pam Henderson
"Their very friendly and make you feel welcomed"
We responded:
"Thank you for the wonderful review recognizing our team efforts to provide you with the customer care that you deserve, Pam! It is our pleasure to be able to assist you with any of your insurance questions or needs. We truly appreciate your feedback and your kind words. They truly make our day!"
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Troy Reese

October 30, 2024

5  out of  5
rating by Troy Reese
"Every time I call Tawni at State Farm she is very helpful and answers all my questions to the fullest.Couldn’t be any happier with the service from your guys office!"
We responded:
"Troy, thank you for your wonderful review! I'm happy to hear that Tawni has been so helpful and thorough in answering your questions. We truly appreciate your kind words and are grateful for your satisfaction with our office's service. If you ever need further assistance, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Makoman295

October 30, 2024

5  out of  5
rating by Makoman295
"Awesome service every time and everyone is really friendly!"
We responded:
"Hello, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Diana"
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Debbie Braunstadter

October 29, 2024

5  out of  5
rating by Debbie Braunstadter
"Tawny is ALWAYS so kind and helpful! She is so willing to help me when I call. I love talking with her. You will too!"
We responded:
"Debbie, thank you for your wonderful review! I'm so happy to hear that Tawny has been kind and helpful whenever you call. We truly appreciate your kind words and are grateful to have her on our team. If you ever need anything else, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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James Young

October 29, 2024

5  out of  5
rating by James Young
"Diana, Randi is such a kind person and wonderful to work with. She always gets everything completed efficiently and accurately! Thank you Randi!"
We responded:
"Thank you so much for your kind review, James! My team and I care deeply about our customers and it's extremely important to me that you feel that. We are always here for you in your time of need. - Diana"
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Louise Bray

October 28, 2024

5  out of  5
rating by Louise Bray
"Helpful and quick to respond. Great customer service"
We responded:
"Louise, thank you for the five stars! - Diana"
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Robert Wistainsr

October 26, 2024

5  out of  5
rating by Robert Wistainsr
"Great to work with answered all my questions will recommend"
We responded:
"Robert, I'm glad you had a positive experience with us! It's wonderful to know that all your questions were answered. We appreciate your recommendation and look forward to assisting you again in the future. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Larry Elder

October 26, 2024

5  out of  5
rating by Larry Elder
"I went in on a Friday to get a quote on homeowners insurance expecting to take a couple of hours Randi was quick to give me a good quote and she was very knowledgeable and answered my questions and had me on my way home within a half hour"
We responded:
"Larry, thank you for your wonderful review! I'm glad to hear that Randi was able to provide you with a quick and knowledgeable service for your homeowners insurance quote. We always aim to make the process as smooth and efficient as possible. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Susan Kern

October 25, 2024

5  out of  5
rating by Susan Kern
"I walked in to ask for assistance with documents i needed to clarify coverage. The staff made time for me and printed the documents i needed. Thank you."
We responded:
"Susan, thank you for your kind review! I'm glad our team could assist you with the documents you needed. We appreciate your visit and are always here to help with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Angie Meo

October 25, 2024

5  out of  5
rating by Angie Meo
"Very helpful. Easy to work with, answered all of my questions & worked very quickly!"
We responded:
"Angie, thank you for your wonderful review! I'm glad to hear that you found our service helpful and easy to work with. It's great that we could answer all your questions and assist you quickly. If you need anything else in the future, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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ryan d

October 25, 2024

5  out of  5
rating by ryan d
"Called Randi and twenty minutes later I had a homeowners policy with a reputable company! She was even able to get me a good rate for the policy and did a few other things. A pleasure to work with and probably needs a raise!"
We responded:
"Hi Ryan, Randi is indeed a valuable part of our team, and I'm glad she could assist you so efficiently with your homeowners policy! It's wonderful to know she was able to secure a good rate for you and make the process smooth. We appreciate your feedback and look forward to helping you with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Jim Reichert

October 25, 2024

5  out of  5
rating by Jim Reichert
"Thanks Randi for taking care of us today so promptly! Much appreciated."
We responded:
"Jim, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Diana"
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Diedre Ament

October 24, 2024

5  out of  5
rating by Diedre Ament
"Randi was very informative and gave me the direction I needed to make the choice of getting a supplement or keeping my insurance with my employer. Thank you."
We responded:
"Randi is fantastic at providing clear and helpful information. I'm glad she could guide you in making the right choice between a supplement and your employer's insurance. Thank you for your feedback, Diedre! If you have any more questions or need further assistance, feel free to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Nat Marzan

October 24, 2024

5  out of  5
rating by Nat Marzan
"Great service! They answered all my questions."
We responded:
"Nat, thank you for the fantastic review! I'm glad we could answer all your questions. Your satisfaction is our priority, and we're always here to help with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Judy Allen

October 23, 2024

5  out of  5
rating by Judy Allen
"Randi was awesome to work with! She knows the business & answered all of my questions. She gave me a quote in a timely manner!! Thanks Randi!"
We responded:
"Randi is indeed a fantastic asset to our team, Judy! I'm glad she could assist you efficiently and answer all your questions. We appreciate your positive feedback and are here for any future needs you may have. Thanks for choosing us! - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Jeanette Miner

October 22, 2024

5  out of  5
rating by Jeanette Miner
"We highly recommend Tawni. She is quick to answer, and always has a answer to the questions we have. She has a great attitude, and is great to work with."
We responded:
"Jeanette, thank you so much for your wonderful review! We're glad to hear that Tawni has been able to assist you promptly and effectively. Her positive attitude and dedication to helping our clients are truly appreciated. If you have any more questions or need further assistance, we're always here to help. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Debb OBrien

October 19, 2024

5  out of  5
rating by Debb OBrien
"Randi is an excellent person to work with. She explains things clearly & she is very professional. I enjoy & appreciate all my interactions with her"
We responded:
"Thank you, Debb, for your wonderful review! I'm glad to hear that Randi has been able to provide clear explanations and professional service. We truly appreciate your kind words and are happy that you enjoy your interactions with her. If you ever need further assistance, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Daniel Fagan

October 18, 2024

5  out of  5
rating by Daniel Fagan
"Randi was extremely helpful assisting me in figuring out auto/rental insurance after relocating to Billings for work. Got me going in the right direction and was very concise! I couldn't have asked for a better experience to start out my new chapter in town."
We responded:
"Daniel, thank you for sharing your experience! I'm glad Randi could assist you with your auto and renters insurance needs as you settled into Billings. It's wonderful to know she provided clear and helpful guidance. If you need any further assistance, our office is always here to help. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Judy Shimek

October 18, 2024

5  out of  5
rating by Judy Shimek
"Always a great experience working with Diana and her sharp team."
We responded:
"Thank you, Judy! I'm glad you always have a great experience with our team. We strive to provide sharp and efficient service. Your positive feedback means a lot to us. If you ever need anything, we're here to help! - Diana Larson - State Farm Insurance Agent, Billings, MT"