State Farm® Insurance Agent Diana Larson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Rolfson
June 25, 2025
5
out of
5
rating by Patricia Rolfson
"Very good experience, service and pays attention to customer needs. Randi Henderson (our insurance lady at this office) has been exceptional and has taken care of our family for years with our insurance business. Would recommend Diana Larson SF. Great group!"
We responded:
"Patricia, Thank you for your wonderful compliment of Randi and our team! We strive to do our best in every customer contact!"
Hollis K
June 25, 2025
5
out of
5
rating by Hollis K
"I so appreciate the service I received from Randi at the State Farm office in Billings. She contacted me so quickly, and was so helpful. She answered all of my questions regarding moving my coverage to MT. Just one less thing to worry about during the moving process. Much appreciated and thanks!"
We responded:
"Thank you for your review, Hollis! I'm happy to hear that Randi was able to assist you promptly and make your move to Montana a bit easier. We’re always here to help with any questions or needs you might have in the future. Thanks for choosing us!"
Marilyn Gone
June 24, 2025
5
out of
5
rating by Marilyn Gone
"Tawni is awesome! She makes me feel like I'm an old friend and always responds quickly to any questions that I have. I did not want to go to her office to do my insurance review so she accommodated me with a video get together. It was just like I was there in person! Thanks for all you do Tawni...great customer service!"
We responded:
"Marilyn, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Diana"
Lynne Zieske
June 21, 2025
5
out of
5
rating by Lynne Zieske
"Kristine called me INSTANTLY after filling out a request for a quote. I think she suspected I was at work, did the quote super fast, I got pulled away so she emailed everything to me. She answered my phone calls about random questions, without hesitation, a sign of competency. And, she got me in the next day to sign up, according to my schedule, AND, only took 30 minutes. She even called my other insurance agency to help cancel my plan.It was all so efficient, organized, and could not have been a better experience, exactly what I’m looking for."
We responded:
"Thank you for sharing your experience, Lynne! I'm happy to hear that Kristine provided such efficient and organized service. It's great to know she was able to assist you promptly and accommodate your schedule. We’re always here to help with any questions or future needs!"
Jamie Bladecki
June 20, 2025
5
out of
5
rating by Jamie Bladecki
"Tawni was great! She was able to get our policies started quickly with great rates!"
We responded:
"Thank you, Jamie! I'm happy to hear that Tawni was able to assist you efficiently and provide great rates. We appreciate your feedback and are here for any other insurance needs you may have. Let us know if there's anything else we can do for you!"
Joni Bell
June 20, 2025
5
out of
5
rating by Joni Bell
"Randi was wonderful to work with. Personable and helpful, she explained everything well. Thanks so much Randi, I hope State Farm comes in with the best quote."
We responded:
"Thank you for your review, Joni! I'm happy to hear that Randi provided you with such a personable and helpful experience. We appreciate your trust and hope to offer you the best quote possible. Let us know if there's anything else we can assist you with!"
Mark Lambott
June 20, 2025
5
out of
5
rating by Mark Lambott
"Great customer service. Process was quick, easy, and professional."
We responded:
"Mark, we appreciate you and your business! - Diana"
Jami Hammer-Fitchner
June 19, 2025
5
out of
5
rating by Jami Hammer-Fitchner
"My experience with Tawni has been amazing and made me feel at ease she has gone above and beyond to help me...."
We responded:
"Thank you for your review, Jami! I'm happy to hear that Tawni made your experience so positive and put you at ease. She truly goes the extra mile for our customers. If there's anything else we can assist you with, feel free to reach out!"
Berniece Mitchell
June 17, 2025
5
out of
5
rating by Berniece Mitchell
"Kristene was very pleasant and efficient. We had a lot of “moving parts” and she handled all of our needs."
We responded:
"Thank you for your review, Berniece! I'm happy to hear that Kristene was able to assist you efficiently with all your needs. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If there's anything else we can do for you, just let us know!"
Vicki Ganley
June 17, 2025
5
out of
5
rating by Vicki Ganley
"Randi you are always full of info and always helpful any time I call"
We responded:
"Thank you for your review, Vicki! I'm happy to hear that Randi has been informative and helpful whenever you reach out. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
Gina Brott
June 16, 2025
5
out of
5
rating by Gina Brott
"Randi has been amazing to work with. She is easy to communicate with and quick in her replies and offers good ideas. I have already recommended her to several friends! We are really glad we found her"
We responded:
"Thank you for your review, Gina! I'm happy to hear that Randi has been so helpful and communicative. It's wonderful to know you've recommended her to your friends. We’re here to help with any of your insurance needs!"
Lorie Lyles
June 16, 2025
5
out of
5
rating by Lorie Lyles
"Best prices and easy to work with and get a hold of Randi at Diana Larson. They're pretty awesome."
We responded:
"Lorie, thank you for your kind review! Our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Diana "
Kelli Hawkes
June 14, 2025
5
out of
5
rating by Kelli Hawkes
"Very friendly and helpful"
We responded:
"Thank you, Kelli! I'm happy to know you found our team friendly and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
joe morand
June 13, 2025
5
out of
5
rating by joe morand
"Always there when needed. Very supportive."
We responded:
"Thank you, Joe! I'm happy to know that you feel supported and that we're always there when you need us. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Cheri Andersen
June 13, 2025
5
out of
5
rating by Cheri Andersen
"Tawnii has been totally wonderful to work with for all my insurance needs. Tawnii is always very friendly, fun and just makes u feel relaxed while saving u a bundle! I recommend Tawnii to as many people as i can! She will keep customers very happy, and satisfied! I know i am! 5 stars not enough needs a 10 star! Cheri Andersen"
We responded:
"Thank you, Cheri! I'm so happy to hear about your positive experience with Tawnii. She truly enjoys making the insurance process enjoyable and stress-free. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Betsy Braun-Kernaghan
June 13, 2025
5
out of
5
rating by Betsy Braun-Kernaghan
"Tawni was a great help taking care of my insurance needs! Thanks!"
We responded:
"Thank you, Betsy! I'm happy to hear that Tawni was able to assist with your insurance needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
Anita Linder
June 12, 2025
5
out of
5
rating by Anita Linder
"Tawni was awesome. Credit unit needed more insurance info and Tawni took care of all of it. Thank you, Anita"
We responded:
"Thank you for your review, Anita! I'm happy to hear that Tawni was able to assist you with the insurance information needed. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Vikki de Vries
June 7, 2025
5
out of
5
rating by Vikki de Vries
"Tawni and Randy have been so amazing. They are extremely kind and professional to me.I have had the best experience at State Farm Insurance because of them 😊"
We responded:
"Thank you for your review, Vikki! I'm delighted to hear that Tawni and Randy have made your experience with us so positive. Their kindness and professionalism are truly valued here. If there's anything else we can do for you, just let us know!"
Jennifer Braden
June 5, 2025
5
out of
5
rating by Jennifer Braden
"Randi is absolutely wonderful. She is so helpful and patient to every situation that arises. She listens to our concerns and has our best interests at hand."
We responded:
"Thank you, Jennifer! I'm delighted to hear about your positive experience with Randi. Her dedication to being helpful and patient truly makes a difference. We're grateful to have her on our team and are here for any future needs or questions you might have!"
Phyllis Platt
June 3, 2025
5
out of
5
rating by Phyllis Platt
"Always takes care of us and looks out for our needs."
We responded:
"Thank You for the 5 stars Phyllis!! We sure love helping customers like you!"
Bob Hanley
June 3, 2025
5
out of
5
rating by Bob Hanley
"Kristene was friendly, understood my issue and was very efficient taking care of it. She did a great job."
We responded:
"Thank you, Bob, for sharing your experience! I'm glad to hear that Kristene was friendly and efficient in addressing your issue. We're grateful to have her as part of our team. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
Robert Lehmann
June 3, 2025
5
out of
5
rating by Robert Lehmann
"She was super helpful. Been my agent for 10+ years"
We responded:
"Thank you, Robert! I'm happy to hear that you've found our service helpful over the years. Your trust and loyalty mean a lot to us. If there's anything else we can do for you, just let us know!"
Joni Thompson
May 31, 2025
5
out of
5
rating by Joni Thompson
"Randi is always so pleasant, knowledgeable and helpful. I always look forward to speaking with her. 5 star"
We responded:
"Joni, we appreciate you and the time you have taken to share this kind feedback with us! - Diana"
Jackie gustafson
May 31, 2025
5
out of
5
rating by Jackie gustafson
"Randi was friendly professional..extremely knowledgeable regarding my needs and concerns."
We responded:
"Thank you for your review, Jackie! I'm happy to hear that Randi provided you with friendly and professional service. Her expertise is truly valued in our office. If you have any more questions or need further assistance, feel free to reach out!"
Faith Russell
May 30, 2025
5
out of
5
rating by Faith Russell
"Everyone I've spoken to is so nice and helpful!! Thank you 😁"
We responded:
"Faith you're our 5 star customer and thank you for your business."