State Farm® Insurance Agent Diana Larson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roger Sanstad
March 29, 2025
5
out of
5
rating by Roger Sanstad
"What a fine group of people working there at State Farm. All of them were so helpful in. Diane, especially, and uh, uh, uh, I just can't say enough. How helpful they've been in this so past?And then this one experience were, I had problems with my camper and was able to still put the insurance in three months later, so I really appreciate it.Thanks, guys"
Dionne Adams
March 29, 2025
5
out of
5
rating by Dionne Adams
"RANDI is great. Quick to respond and she knows our business needs."
We responded:
"Thank you for your wonderful feedback, Dionne! I'm glad you're satisfied with our service. If you ever have any questions or need assistance, feel free to reach out."
Bryon Kancilia
March 28, 2025
5
out of
5
rating by Bryon Kancilia
"Great people to work with. They understand your needs. They're not third rob ya. They explain everything and they stay on top of it. The most important thing it's follow-up. They call you to make sure you're doing alright it. 's real customer service. It's a great failing to know somebody's out there. That actually cares. About what's going on and just not after your money"
We responded:
"Bryon, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Diana"
Andrea Beer
March 28, 2025
5
out of
5
rating by Andrea Beer
"Randi's customer service excellent! I have been with Diana's company for many years and have always had great service."
We responded:
"Thank you, Andrea, for your feedback. We're glad you had a positive experience. We're here to help with any future needs or questions. Reach out anytime!"
Veronica Marconi
March 28, 2025
5
out of
5
rating by Veronica Marconi
"I have worked with Tawni for a few years now. She is always kind, helpful and quick to respond. She is wonderful to work with!!!"
We responded:
"Thank you, Veronica! I'm happy to hear about your positive experience with Tawni. Her dedication to being kind, helpful, and responsive truly makes a difference. If you ever need assistance or have questions, feel free to reach out to our office."
Traci Choate
March 27, 2025
5
out of
5
rating by Traci Choate
"Kristene, was very helpful when inquiring about a home insurance quote. She answered all the questions we had and never made us feel like we have a dumb question. Great customer service!"
We responded:
"Thank you, Traci, for sharing your experience! I'm happy to hear that Kristene provided such helpful service and made you feel comfortable with your inquiries. Our team is dedicated to offering great customer service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out."
Debbie Schenk
March 25, 2025
5
out of
5
rating by Debbie Schenk
"Randi did such a good job for us. She was prompt and friendly and answered all our questions. In these days it’s so nice to have really great customer service."
We responded:
"Thank you, Debbie, for sharing your experience! I'm happy to hear that Randi provided you with prompt and friendly service while answering all your questions. It's wonderful to know that our team's dedication to great customer service is appreciated. If you have any more questions or need assistance in the future, please feel free to reach out!"
Linda Bell
March 25, 2025
5
out of
5
rating by Linda Bell
"Always helpful and informed"
We responded:
"Linda, we appreciate this kind feedback! - Diana"
Jesse Bachall
March 18, 2025
5
out of
5
rating by Jesse Bachall
"Great experience and fast and easy"
We responded:
"Jesse, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! Call us anytime. - Diana"
michelle mangini
March 14, 2025
5
out of
5
rating by michelle mangini
"Great job & wonderful customer service experience."
We responded:
"Thank you, Michelle! I'm so happy to know you had a wonderful experience with our customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Thomas Robo
March 13, 2025
5
out of
5
rating by Thomas Robo
"They are always kind very helpful and on the mark Randi is always smiling"
We responded:
"Thank you, Thomas, for your kind words and positive feedback! I'm happy to know that you find our team helpful and on point. Randi's smile and dedication are indeed wonderful assets to our office. We're grateful for your trust and look forward to assisting you with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Sidney Bushard
March 13, 2025
5
out of
5
rating by Sidney Bushard
"Easy to work with and helpful to people with little insurance knowledge."
We responded:
"Thank you, Sidney, for your wonderful feedback! I'm happy to know that you found our services easy to work with and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Bruce Burrows
March 13, 2025
5
out of
5
rating by Bruce Burrows
"Great job."
We responded:
"Thank you, Bruce! I'm happy you were satisfied with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Bruce Burrows
March 13, 2025
5
out of
5
rating by Bruce Burrows
"Great job."
We responded:
"Thank you, Bruce! I'm happy you were satisfied with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
John Whitegrass
March 13, 2025
5
out of
5
rating by John Whitegrass
"Overall I had a good experience. Tawni was good to work with, she was very helpful."
We responded:
"Thank you, John, for the fantastic 5-star rating! I'm so happy to know that you had a positive experience with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Sharonjeet Dhillon
March 13, 2025
5
out of
5
rating by Sharonjeet Dhillon
"Kristene assisted in transferring my insurance needs for my vehicle moving in from out of state. She was very accommodating of my schedule/ time and promptly design a policy that best suited my coverage needs. I’d recommend the team!"
We responded:
"Thank you, Sharonjeet, for your wonderful feedback! I'm happy to hear that Kristene was able to assist you with your insurance needs so effectively. It's great to know that she was accommodating and helped design a policy that suited your coverage requirements. We truly appreciate your recommendation and look forward to assisting you with any future needs!"
Chris Arneson
March 13, 2025
5
out of
5
rating by Chris Arneson
"I just want to take a few minutes and thank Tawni. She was so professional and was on top of everything quickly! They saved me quite a bit of money on insurance. I highly recommend!"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm delighted to hear that Tawni provided you with such professional and efficient service. It's fantastic that we could help you save on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Sean Garvey
March 13, 2025
5
out of
5
rating by Sean Garvey
"Excellent service. Tawni really did a lot of work to gain my confidence. Thanks for your service."
We responded:
"Sean, thank you for the wonderful review! I'm glad to hear that Tawni was able to earn your confidence with her hard work. We appreciate your trust in our service and are always here for any future needs you may have. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Darlas Owen
March 12, 2025
5
out of
5
rating by Darlas Owen
"I've had great service everytime I've called or stopped in talk about my policy. Randi is a very nice person and very knowledgeable."
We responded:
"Thank you, Darlas, for sharing your positive experience! I'm glad to know that you've consistently received great service when discussing your policy. Randi's expertise and friendly nature truly make a difference. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Dani bushman
March 12, 2025
5
out of
5
rating by Dani bushman
"Great Experience!"
We responded:
"Thank you, Dani, for sharing your positive experience! I'm happy to know you had a great time with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Peyton Goff
March 11, 2025
4
out of
5
rating by Peyton Goff
"Very helpful and very pleasant."
We responded:
"Peyton, thank you for your kind words! I'm glad you found our service helpful and pleasant. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, feel free to reach out anytime. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Jamie Klatt
March 8, 2025
5
out of
5
rating by Jamie Klatt
"Great experience! Fast service that got me answers fast and saved me a lot of money! Would highly recommend"
We responded:
"Thank you, Jamie! I'm so happy to know you had a great experience with our fast service and that we could help you save money. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
Warrine LaPierre
March 7, 2025
5
out of
5
rating by Warrine LaPierre
"Randi was so nice and helpful, sorry to be leaving State Farm"
We responded:
"Thank you, Warrine, for your kind words about Randi! We're happy to hear she was able to assist you. We're sorry to see you go, but if you ever need anything in the future, don't hesitate to reach out. Best wishes!"
Tom Jones
March 4, 2025
5
out of
5
rating by Tom Jones
"It was a good experience and helped me with better benefits and more"
We responded:
"Thank you, Tom, for sharing your positive experience! I'm glad we could assist you in finding better benefits. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
kim clawson
February 28, 2025
5
out of
5
rating by kim clawson
"The best in town, friendly and efficient"
We responded:
"Thank you, Kim, for your wonderful feedback! I'm glad to know you find our service friendly and efficient. If you ever need assistance or have questions, feel free to reach out. We're here to help!"