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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frankie Sosa

Frankie Sosa

August 8, 2026

5  out of  5
rating by Frankie Sosa
"I got good professional, polite service from Diana's team, and they were so patient with me when I had to go look at the mileage. The service was awsome, and I got a good reasonable quote."
We responded:
"Frankie, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and polite. We always aim to be patient and provide reasonable quotes. Let us know if we can help with anything else!"
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Jayme Wilder

August 6, 2026

5  out of  5
rating by Jayme Wilder
"Randi was incredibly helpful in finding me the insurance coverage I needed. She made the process quick and easy, and found me a better rate than I’d been able to find on my own. I really appreciated her knowledge, responsiveness, and willingness to help. I highly recommend."
We responded:
"Thank you, Jayme! I'm so glad to hear that Randi was able to assist you in finding the right coverage and a great rate. We appreciate your recommendation and are happy to have been able to make the process smooth for you. Feel free to reach out if you need anything else!"
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Sky Morgan

August 5, 2026

5  out of  5
rating by Sky Morgan
"I just love Diana Larson State Farm Insurance. Not only are there wonderful insurance company to have your auto insurance through. I also have pet insurance through them, which is really awesome and makes me not have to worry about my little Fur, baby. This is an amazing insurance company, and I would recommend them to anyone who's looking for honest. People who are willing to work with you and make it work. Definitely a 5 star operation. I would refer them to anybody."
We responded:
"Hey, Sky! Thank you so much for the thoughtful review and for trusting my office with your car and pet insurance needs. It means a lot to hear how much you value the service and support you’ve received from our office. I’m so happy we could help make caring for your fur baby a little easier as well. Your recommendation truly means a great deal to me, and I sincerely appreciate your continued support."
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Amanda Delmoral

August 4, 2026

5  out of  5
rating by Amanda Delmoral
"Very helpful and made the process feel easy!"
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Dan Galloway

August 1, 2026

5  out of  5
rating by Dan Galloway
"I have been with State Farm for 49 years (despite not being recognized that long), Diana and her team are the best I have ever worked with. Don Zwyber (unsure of spelling) was my first State Farm agent."
We responded:
"Hey, Dan! Thank you for your incredible loyalty over the past 49 years. It means so much to me that you've trusted State Farm for so long, and I'm truly honored that you feel my team has made such a positive difference. I appreciate you remembering Don as part of your journey, and I'm grateful for the opportunity to help with your home and auto coverage. Thank you for being part of our office family!"
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Taylor Karlin

August 1, 2026

4  out of  5
rating by Taylor Karlin
"Couldn’t hear anybody at all or hold a conversation being they got new internet providers."
We responded:
"Thank you for your review, Taylor. I apologize for the difficulty you had with our phone connection. We're addressing this to improve communication. Let us know if we can help with anything else!"
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Sam Hughes

July 30, 2026

5  out of  5
rating by Sam Hughes
"Great service.. Professional and helpful and knowledgeable
. Twani Hill was great.."
We responded:
"Sam, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and helpful. Tawni is indeed a great asset to our team. We're always here if you need anything else!"
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Donna Wagner

July 27, 2026

5  out of  5
rating by Donna Wagner
"Always inform."
We responded:
"Donna, I'm glad to know you feel well-informed with our services. We're always here to help if you need anything else!"
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Susan Franke

July 25, 2026

5  out of  5
rating by Susan Franke
"Thanks for the quick service!"
We responded:
"Susan, thank you for taking the time to leave us a review! I'm happy to hear that you appreciated our quick service. We're always here to help if you need anything else!"
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Jerimy Callantine

July 21, 2026

5  out of  5
rating by Jerimy Callantine
"This has been a great experience.And I can do ask for a better insurance company for my home."
We responded:
"Jerimy, thank you for taking the time to leave us a review! I'm happy to hear that you've had a great experience with our office. We're here to make sure you have the best coverage for your insurance needs. Let us know if we can help with anything else!"
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Jayson Bearcrane

July 17, 2026

5  out of  5
rating by Jayson Bearcrane
"Very fast, professional, friendly, and knowledgeable sevice! Thank you!

Extremely friendly!"
We responded:
"Jayson, thank you for your wonderful review! I'm glad you found our service fast, professional, friendly, and knowledgeable. Your feedback means a lot to us. If you ever need anything else, feel free to reach out.

- Diana Larson - State Farm Insurance Agent, Billings, MT"
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Kristin Lee

June 24, 2026

5  out of  5
rating by Kristin Lee
"Tawny is extremely helpful and always prompt. My experience with her has always been five ⭐️"
We responded:
"Thank you, Kristin, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Matthew Vodopich

June 24, 2026

5  out of  5
rating by Matthew Vodopich
"These gals have been outstanding overtime I call! I'll never even look at another insurance company! Thank you so much!"
We responded:
"Matthew, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing. - Diana "
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Jesse Bachall

June 24, 2026

5  out of  5
rating by Jesse Bachall
"Great experience and fast and easy"
We responded:
"Jesse, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! Call us anytime. - Diana"
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Jack Miller

June 23, 2026

5  out of  5
rating by Jack Miller
"I’ve been with State Farm for over 35 years they have always gave me great service and protection over the years Diana Larson State Farm has a great staff of agents and very knowledgeable on all insurance needs there in Billings Montana look them up it’s worth it."
We responded:
"Thanks so much Jack for not just the great review and 5 stars but for the great shoutout and being an even better customer!"
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CARLA Fahrenbruck

June 18, 2026

5  out of  5
rating by CARLA Fahrenbruck
"Randi was fantastic to work with. Changing from an insurance company that I had been with for over 25 years was made easy with this State Farm branch."
We responded:
"Carla, thank you for taking the time to leave us a review! I'm happy to hear that Randi made your transition to our office smooth and easy. We're glad to have you with us. Feel free to reach out if you need anything else!"
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Sam Holmes

June 17, 2026

5  out of  5
rating by Sam Holmes
"A warm and effective meeting. I’m delighted to find the kind of atmosphere and service that has sustained me relationship with State Farm for thirty years. Great folks!"
We responded:
"Thank you, Sam, for sharing your experience! I'm happy to hear that our welcoming atmosphere and service have made a positive impact on your long-standing relationship with State Farm. We truly value your loyalty over the years. Let us know if we can help with anything else!"
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Nelda Adams

June 16, 2026

5  out of  5
rating by Nelda Adams
"My agent was great to work with. She was very knowledgeable and worked to make our experience easy."
We responded:
"Thank you, Nelda! I'm happy to hear that you had a smooth and easy experience with us. We always aim to provide knowledgeable and helpful service. Let us know if we can help with anything else!"
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Trent Hess

June 11, 2026

5  out of  5
rating by Trent Hess
"We recently transferred all our insurance over to Diana Larson State Farm and they have been nothing but great to us. I called Randi to see if I could Transfer my Mom's insurance over too and they gladly said yes. I look forward to working with all the great people at this office. Thanks Diana Larson and team for taking us in."
We responded:
"Trent, thank you for taking the time to leave us a review! I'm happy to hear that your experience with our office has been positive and that Randi was able to assist with transferring your mom's insurance. We're glad to have you with us and look forward to continuing to work together. Feel free to reach out if you need anything else!"
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Kirstyn Kroll

June 10, 2026

5  out of  5
rating by Kirstyn Kroll
"Very pleasant experience with Diana’s team. They are very helpful and communicative!"
We responded:
"Kirstyn, thank you for taking the time to leave us a review! I'm happy to hear that you had a pleasant experience with our team and found us helpful and communicative. We strive to provide the best service possible. Feel free to reach out if you need anything else!"
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Savanna Gillett

June 9, 2026

5  out of  5
rating by Savanna Gillett
"Always easy and great to work with.."
We responded:
"Savanna, thank you for taking the time to leave us a review! I'm happy to hear that you find working with us easy and great. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Max Thomas

June 9, 2026

5  out of  5
rating by Max Thomas
"Always love State Farm, answered all my questions and got everything settled and sent off to my rental nice and quick!"
We responded:
"Max, thank you for taking the time to leave us a review! I'm happy to hear that we were able to answer all your questions and get everything settled quickly for your rental. We appreciate your support!"
Profile photo of Jessica Kirkwood

Jessica Kirkwood

June 6, 2026

5  out of  5
rating by Jessica Kirkwood
"I called two agents in Billings. Diane’s office called me right back. They were able to transfer over my policy from another state, add a new house, and reduce our monthly payment! They are available by phone, email and text, very convenient."
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm glad we could assist with transferring your policy and reducing your monthly payment. It's great to know you find our communication options convenient. We're always happy to help if anything comes up."
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S Fes

June 6, 2026

5  out of  5
rating by S Fes
"Excellent service You guys took extra time to figure out exactly what fits my budget. Great working with you look forward to send you more clients and be a loyal customer"
We responded:
"Thank you, S Fes! I'm glad we could help find the right fit for your budget. We appreciate your support and look forward to continuing to work with you. Feel free to reach out if you need anything else!"
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cason womack

June 6, 2026

5  out of  5
rating by cason womack
"great customer service!"
We responded:
"Cason, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - Diana"